With a significant amount of experience growing online retail businesses, we focus on your ideal target audience to market your products and services. From strategizing the initial campaign to creating ads and tracking their success – we cover it all. Consistently beating market average KPIs, we also provide deep insights and analytics that help you better understand your customers.
With up-to-date knowledge of the latest code, our developers can create custom sites to enhance your customers' journeys. Our core focus is ensuring we build a feature-rich website and maximize your online value through the design, communication and heuristic features.
The heart and soul of your business – we invest heavily in our highly professional team and equip them with the latest technologies which contribute to your success and deliver the precise level of engagement your customer desires. Our team is trained in managing all sorts of customers and focused on retaining and growing your existing customer base so as to ensure the objective of your marketing spend is bolstered through high-levels of customer satisfaction resulting in significantly increased Life Time Values.
Courier partners are the backbone of any eCommerce business – through long term relationships and key strategic partnerships with the top couriers, we are able to ensure timely deliveries, manage reconciliations, resolve your returns and, ensure that your COD payments are always made on time.
Through our global partners, we are able to centralize your eCommerce operations by integrating with marketing, inventory management, fulfillment, and other back-end systems. This helps achieve high levels of operational efficiency within all areas helping you significantly reduce costs while improving overall performance at the same time.
Our flagship service is geared towards growing your eCommerce business through complete management of your operations so that you can focus on your core business of creating the product – This means we will GROW YOUR BUSINESS significantly through website development and maintenance, performance marketing, strategic insights, customer services, order fulfilment and courier coordination, as well as managing your finance function if need be, in order to provide a cohesive and positive customer experience. To find out more, view our managed service success stories.
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